Privacy Policy

1. Introduction

Welcome to the Limo Ride-Hailing Application (“Limo”), operated by Shareeki Ride-Hailing Company (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when using the Limo Rider and Limo Driver applications available on the Apple App Store and other platforms.

By using the Limo Application, you consent to the practices described in this Policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information: Name, email, phone number, payment information, and government-issued ID for verification.

2.2 Vehicle Information (for Drivers): Vehicle make, model, year, registration, insurance, and inspection details.

c. Usage Information: We may collect data about how you use the App, including your interactions, preferences, and browsing history within the App.

2.3 Location Information: Real-time GPS location during rides and when using the app.

2.4 Usage Information: Trip history, preferences, app interactions, and payment activity.

2.5 Device Information: Device model, operating system, unique device identifiers.

2.6 Communication and Support Data: Messages, feedback, or inquiries sent to support or between riders and drivers.

2.7 Destruction of Information: User data is permanently deleted when an account is deleted.

3. How We Use Your Information

Provide and improve ride-hailing and payment services.

Process payments through Apple Pay and other secure payment gateways.

Verify user identity and prevent fraud.

Communicate about rides, promotions, and app updates.

Conduct analytics and service improvements.

4. Data Sharing

We may share information as follows:

a. With Drivers or Riders as needed to complete rides (e.g., name, contact, pickup/drop-off location).

b. With Payment Providers, including Apple Pay, to securely process transactions in compliance with PCI DSS standards.

c. With Law Enforcement or Regulators, when required by law or to protect safety and property.

We do not sell user data to third parties.

5. User Rights and Account Management

You may access, update, or delete your information through the Limo app or by contacting us.

You can manage location and notification permissions via device settings.

You may request data deletion at any time by emailing support@mylimoapp.com .

Disabling certain permissions may affect app functionality.

6. Data Security

We use administrative, technical, and physical safeguards to protect your personal data. However, no online service is completely secure, and users are encouraged to protect their credentials.

7. Data Retention

We retain user information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Legal Basis and Jurisdiction

This Privacy Policy and all related matters are governed by the laws of the Kingdom of Saudi Arabia (KSA). The data controller responsible for processing your personal information is: Shareeki Ride-Hailing Company Riyadh, Saudi Arabia

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of any major updates within the app or via email. Continued use of the app after updates implies acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the use of your personal information, please contact us at support@mylimoapp.com.https://mylimoapp.com/privacy-policy